Frequently Asked Questions

You can reach out directly via WhatsApp chat on our store or through our official support email.

Yes, you can modify or cancel your order while it is still "Under Review" by contacting our customer support.

You can request a return within 7 days or an exchange within 14 days of receiving your order, provided the item is in its original condition and packaging.

Delivery takes 24 hour to 4 business days to major cities, and 3 to 7 business days for other regions.

Once your order is shipped, you will receive an SMS and an email containing your tracking number and link.

We offer secure payment options: Mada, Credit Cards (Visa / MasterCard), Apple Pay, and Buy Now Pay Later options (Tabby).